Shipping policy

SHIPPING POLICY

1. Order processing

All orders placed at Shureido Shop (shureido.shop) are processed once payment has been confirmed.

Orders are usually prepared and shipped within 1 to 3 business days, except during periods of high demand, holidays, or exceptional circumstances.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping methods

Orders are shipped via specialized carriers, selected based on the destination and type of shipment to ensure the best possible service.

Once the order has been dispatched, the customer will receive a confirmation email with a tracking number, allowing them to monitor the shipment.

3. Delivery times

Delivery times depend on the destination country and the carrier:

  • Spain: 1–3 business days
  • Europe: 3–7 business days
  • Rest of the world: 5–12 business days

These timeframes are estimates and may vary due to logistical, customs, or other circumstances beyond our control.

4. Shipping costs

Shipping costs are calculated automatically during checkout and are displayed before completing the order.

Costs may vary depending on:

  • Destination country
  • Order value
  • Selected shipping method

5. International shipping and customs

Orders shipped outside the European Union may be subject to import taxes, duties, or customs fees, which are the responsibility of the customer.

These charges are not included in the product price or shipping costs shown on the website.

Customers are advised to check with their local customs authorities before placing an order.

6. Delivery address

It is the customer’s responsibility to ensure that the shipping address provided is correct and complete.

Shureido Shop is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Orders damaged during transport

If the package shows visible damage upon delivery, it is recommended to:

  • Report it to the carrier at the time of delivery
  • Contact Shureido Shop as soon as possible at info@shureido.shop

Photos of the package and damaged items may be required to process the claim.

8. Changes and updates

Shureido Shop reserves the right to modify or update this policy at any time, especially to adapt to legal or logistical changes.

Customers are encouraged to review this page periodically.

9. Shipping origin

All orders are shipped from our facilities in Spain, ensuring the quality and traceability of Shureido products.